 Asking the Right Questions, ConfirmShamers, Destroying User Stories and more UX this weekWhat's hot in UX this week:
User Research: How to Ask the Right Questions, the Right Way? →Interviewing users require a lot of effort and planning. Depending on how extensive the research is, you might spend several weeks preparing for the sessions, several days talking to your users and several hours capturing and organizing your notes. You want to make sure all that effort won't be thrown away because you didn't take the time to properly plan your questions. #1 — Start by defining broader themes This may sound a bit obvious, but the first step is to think through what you are trying to get out of the interviews. At this point, think about themes you are trying to uncover, not specific questions just yet. Make sure you are aligned with the rest of the team that those are the topics you want to touch upon when talking to users. Exit-intent modals must be working for you, otherwise you wouldn't be using them. Yet, from an experience design standpoint, you're playing with fire. Oh boy. Designing Charts: Principles Every Designer Should Know → Any designer who has worked on a project that requires some kind of data visualization knows that it can be an extremely difficult (and rewarding) design challenge. Ethics Can't Be a Side Hustle → Where can you do good work, that will help society? The answer is so obvious as to be painful. Right where you stand. That's where you do good work. Four Simple Ways to Improve Yourself as a Designer → With so many new platforms, buzzwords, technologies and mediums in the digital industry, if you're not thinking about what to learn next you'll end up lagging behind. Screenshot? You're Doing it Wrong → Every iOS user takes screenshots — which require mastering an unintuitive multi-button press and a fair amount of dexterity. How do good apps react to that? How We've Destroyed User Stories → Somewhere along the journey of our teams transitioning to agile practices we picked up user stories. And we ruined them. Taking Feedback Impersonally → I've never met a designer who hasn't struggled with this at some in their career. Never. Happily, over the years I've learned that it *is* possible to take critical feedback less personally. If you're doing it right, the start of a visioning journey will feel like David Bowie forcing you to solve his Labyrinth, with no shortage of goblins, trap doors and riddles. News & Ideas
Tools & Resources
A year ago…Proto Journey: a Lean UX Journey Map → Meet Rick. Rick is like you and me; sometimes his internet connection breaks and he needs someone to come over and fix it. My two-person team was tasked to explore ways to increase Rick's advocacy of a service we're designing around this kind of field repair. Both the product owner and product manager were traveling and the design team on the MVP, who had designed the surrounding experience, was busy. We were alone and uncertain. Brought to you by your friends at uxdesign.cc. Like the links? Share the love ♥ |
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Monday, 27 March 2017
Asking the Right Questions, ConfirmShamers, Destroying User Stories and more UX this week
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